Q. Is Google Apps free?
A. Yes it is. The installation fee of $49.00 through GmaiHelp.com is just that. We configure your domain name so that it points to Google’s mail servers as well as go through all of the Google verifications for you. We start you with one email account which has administrative rights allowing you to create up to 9 others email accounts using your domain name (your-name@your-domain.com). If you’ve already registered your domain name with regiSTAR.com, then you do not need our installation service. They already provide this installation service free as part of your domain name registration.
Q. Will I be given the ability to create or delete accounts after you’ve finished with the setup?
A. Of course. When we’re finished you will have access to a Google Dashboard or Control Panel allowing you to make any changes to email accounts. You are in full control.
Q. If for whatever reason you cannot complete the setup for me, can I be refunded my full $49.00?
A. Of course. We would never charge you for something we cannot complete.
Q. I’m currently using my web hosting provider’s mail servers for email. What will happen to all my current email accounts?
A. Before configuring your domain name you will need to make sure you have a list of all your current email addresses and the passwords for those email accounts. Once we have pointed your domain name to Google’s mail servers, you will be show how to recreate your exiting email accounts on Google’s mail servers. To ensure you have the shortest amount of downtime, you will need to check your current email account(s) prior to making the switch.
Q. Is there any cost for using Google Apps?
A. No. Google Apps is free and entitles you to create up to 10 email accounts using your own domain name. If you need additional email accounts you can opt to purchase more email accounts through Google. Each additional email account is $50.00 US per year. These paid email accounts also increase the size default size of your email accounts from 7.5 Gigabytes to 25 Gigabytes.
Q. Does Google Apps offer a catch-all system allowing me to intercept all emails sent to my domain name?
A. Yes and more…
Q. I have more than one domain name. Is there a fee for configuring my ancillary domain names as well?
A. Yes. Each domain name needs to be configured to point to Google’s mail servers. We provide returning customers or those with multiple domain names a 15% discount on additional domain names. That information is provided to you after the first setup is complete.
Q. May I still use Outlook or similar email client with Google Apps?
A. Yes but why would you? Google’s web based email will run circles around any email client, however if you want to use an email client you may still do so. Read this article..
Q. Will I be given the ability to create or delete accounts after you’ve finished with the setup?
A. Of course. When we’re finished you will have access to a Google Dashboard or Google Apps Control Panel allowing you to make any changes to email accounts. You are in full control.
Q. Does Google Apps allow me to send large attachments?
A. Yes. In fact attachments may be up to 25 megabytes in size. Try that with your current email provider!
Q. If I decide I don’t like Google Apps, will you assist me in pointing my domain name back to the way it was originally?
A. Yes, although there is a small service fee of $20.00. In the thousands of setups we’ve performed, not 1 person or company has ever requested to be switched back to their current email service provider. The likely hood of you having any problems or wanting to use another email system is nil.
Q. Is Google Apps compatible with my iPhone, Android or Blackberry phone?
A. Yes. In fact Google has applications for both phones which work beautifully as well as most cell phones capable of using email.
Q. If I have any questions after you’ve pointed my domain name to Google’s mail servers, may we contact you?
A. Of course. That’s what GmailHelp.com is all about.
Q. There is rumor that having a Google Apps account will help me get better relevancy on search engines with my web site. Is that true?
A. There is no way for us to accurately say either way. However you will still need at least a standard Gmail account to use any of Google’s integrated services such as Google AdSense, Google Analytics, Google Groups, Google Network Affiliate Programs and more. We highly recommend using Google Apps because it allows you to use your domain name as part of your email address. For more information on the difference between a standard Gmail account and Google Apps, read this article.
